Terms of service

Terms & Conditions

Welcome to PrintPro Online (printproonline.in).

This website is operated by PrintPro PVT LTD. Throughout the site, the terms “we”, “us” and “our” refer to PrintPro Online.

By accessing or using our website, you agree to be bound by the following Terms & Conditions. If you do not agree to these terms, please do not use our website.

1. Use of Website

By using this website, you confirm that:

● You are at least 18 years of age.

● You will provide accurate and complete information while placing orders.

● You will not misuse the website for unlawful or fraudulent purposes.

We reserve the right to refuse service to anyone at any time for any reason.

2. Products & Business Nature

PrintPro Online specializes in refurbished printers.

● All products are professionally tested before dispatch.

● Refurbished products may show minor cosmetic wear.

● Product images are for representation purposes and may slightly vary from the actual product.

We make every effort to ensure product descriptions, pricing, and availability are accurate. However, we do not guarantee that all information is error-free.

3. Ordering & Acceptance

By placing an order, you agree that:

● All details provided (name, phone number, address, payment details) are accurate.

● We may contact you for order confirmation.

● We reserve the right to cancel or refuse any order due to:

○ Incorrect pricing

○ Stock unavailability

○ Suspicious or fraudulent activity

○ Incomplete information

If payment has been made for a cancelled order, the amount will be refunded as per our Refund Policy.

4. Pricing & Payment

● All prices listed are in Indian Rupees (INR).

● Prices are subject to change without prior notice.

● Full payment is required at the time of order placement.

● We accept payments via secure online payment gateways available on the website.

We do not store card or sensitive banking details.

5. Shipping & Delivery

Please refer to our Shipping & Delivery Policy for detailed information regarding:

● Shipping charges

● Delivery timelines

● Order tracking

Delivery timelines are estimates and may vary due to logistics delays or unforeseen circumstances.

6. Returns & Refunds

Returns and refunds are governed by our Return & Refund Policy available on our website.

We encourage customers to carefully read the policy before making a purchase.

7. Warranty

Refurbished printers come with a 3-Month Service Warranty, subject to terms mentioned in our Warranty Policy.

Warranty does not cover:

● Physical damage

● Power fluctuation damage

● Consumables (toner, ink, drum, cartridges)

● Unauthorized repairs

8. Intellectual Property

All content on this website including:

● Text

● Images

● Logos

● Graphics

● Website design

is the property of PrintPro Online and is protected under applicable intellectual property laws.

Unauthorized copying, reproduction, or use of content is strictly prohibited.

9. Limitation of Liability

PrintPro Online shall not be liable for:

● Any indirect, incidental, or consequential damages

● Loss of business or profits

● Delays caused by logistics providers

● Damages arising from misuse or improper installation

Our total liability, if any, shall not exceed the amount paid for the product purchased.

10. Indemnification

By using this website, you agree to indemnify and hold harmless PrintPro Online, its owners, employees, and affiliates from any claims, damages, liabilities, or expenses arising from:

● Your misuse of the website

● Violation of these Terms

● Fraudulent activities