Shipping & Delivery Policy

Last Updated: February 27, 2026

This Shipping & Delivery Policy applies to all orders placed on PrintPro Online (printproonline.in).

1. Shipping Coverage

We currently ship refurbished printers across India.

Orders are processed and dispatched from our warehouse after successful payment confirmation and quality verification.

2. Shipping Charges

●       Shipping charges are calculated based on:

○       Product weight and dimensions

○       Delivery location

●       The exact shipping amount (if applicable) will be displayed during checkout before payment.

We may offer free shipping on selected products or promotional periods.

3. Order Processing Time

●       Orders are typically processed within 1–2 business days.

●       Orders placed on Sundays or public holidays will be processed on the next working day.

●       Every refurbished printer undergoes final testing before dispatch to ensure proper working condition.

4. Delivery Timeline

●       Estimated delivery time is 3–7 business days from dispatch.

●       Remote locations may take additional time.

●       Delivery timeframe may vary due to:

○       Weather conditions

○       Transport disruptions

○       Courier partner delays

○       Government restrictions

Delivery timelines are estimates and not guaranteed.

5. Tracking Information

Once your order is shipped:

●       You will receive a shipping confirmation message/email

●       A tracking number will be provided

●       You can track your shipment through the courier partner’s website

If you do not receive tracking details within 3 business days, please contact us.

6. Delivery Guidelines

To ensure smooth delivery:

●       Provide a complete and accurate shipping address.

●       Keep your phone reachable at the time of delivery.

●       Check the outer package condition before accepting delivery.

📌 Important:
 If the outer box appears damaged or tampered:

●       Record a clear unboxing video starting from package opening.

●       Without unboxing proof, transit damage claims may not be accepted.

7. Delivery Delays

While we strive for timely delivery, delays may occur due to circumstances beyond our control, including:

●       Courier partner operational issues

●       Natural calamities

●       Strikes or transport restrictions

●       Incorrect address provided by customer

PrintPro Online shall not be held liable for delays caused by third-party logistics providers.

8. Failed Delivery Attempts

If delivery fails due to:

●       Incorrect address

●       Customer unavailable

●       Refusal to accept delivery

Additional re-shipping charges may apply.

9. Contact Us

For shipping-related queries, contact:

PrintPro Online
 Website: printproonline.in
 Phone: +91 6282488263
 Email: support@printproonline.in