Privacy policy
Privacy Policy
Last Updated: February 27, 2026
This Privacy Policy describes how PrintPro Online (printproonline.in) ("we", "us", "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from printproonline.in (the “Site”) (collectively, the “Services”).
By accessing or using our Services, you agree to this Privacy Policy. If you do not agree, please do not use our Services.
1. Changes to This Privacy Policy
We may update this Privacy Policy from time to time for operational, legal, or regulatory reasons. Any changes will be posted on this page with an updated “Last Updated” date.
2. Information We Collect
The type of personal information we collect depends on how you interact with our website.
A. Information You Provide Directly
When you place an order or contact us, we may collect:
● Full name
● Billing address
● Shipping address
● Phone number
● Email address
● Payment confirmation details
● Order history
● Customer support messages
Providing certain information is necessary to process orders. If you do not provide required details, we may not be able to fulfill your order.
B. Payment Information
We do not store your debit/credit card details. Payments are securely processed through trusted third-party payment gateways.
C. Automatically Collected Information (Usage Data)
When you visit our Site, we may automatically collect:
● IP address
● Browser type
● Device information
● Pages visited
● Time spent on pages
● Referring website
This data helps us improve our website and services.
3. How We Use Your Information
We use your personal information for:
✔ Order Processing
● To process and deliver refurbished printer orders
● To confirm payments
● To arrange shipping and returns
✔ Customer Support
● To respond to your queries
● To provide troubleshooting assistance
✔ Communication
● To send order updates
● To send service-related messages
✔ Marketing (Optional)
● To send promotional offers via email or WhatsApp (you can opt out anytime)
✔ Security & Fraud Prevention
● To detect fraudulent or suspicious activity
● To protect our business and customers
4. Cookies
We use cookies and similar technologies to:
● Improve website performance
● Remember user preferences
● Analyze website traffic
You can disable cookies in your browser settings, but some features of the Site may not function properly.
5. Sharing of Personal Information
We may share your information only when necessary with:
● Payment gateway providers
● Shipping and logistics partners
● IT and website service providers
● Legal authorities if required by law
We do not sell or rent your personal information to third parties.
6. Data Security
We implement reasonable security measures to protect your personal information. However, no method of transmission over the internet is 100% secure. We recommend not sharing sensitive information over unsecured channels.
7. Data Retention
We retain your personal information only as long as necessary to:
● Complete transactions
● Comply with legal obligations
● Resolve disputes
● Enforce our policies
8. Your Rights
Depending on applicable laws, you may have the right to:
● Request access to your personal information
● Request correction of inaccurate information
● Request deletion of your data
● Withdraw consent for marketing communications
To exercise your rights, please contact us using the details below.
9. Children’s Privacy
Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies separately.
11. Contact Us
If you have any questions about this Privacy Policy or your personal data, please contact:
PrintPro Online
Website: printproonline.in
Phone: +91 9947892334
Email: support@printproonline.in